Return Policy


Return Policy

We hope you are fully satisfied with your purchase. If for any reason you are not, you may return the product under the terms below.
This policy does not limit your statutory rights under applicable consumer protection laws.

Return Conditions

  • Products may be returned within 14 days of receipt.

  • The item must be in its original packaging, in new condition, with no signs of use, damage, or alteration.

  • Proof of purchase (invoice or receipt) must be provided.

  • Items purchased on sale or clearance may be subject to different return terms, clearly stated on the product page.

  • Customized or made-to-order products cannot be returned unless defective.

Return Process

  1. Contact Us: Notify us by email at [Miki1386@gmail.com] or via the website contact form, including your order number and reason for return.

  2. Approval: Our customer service team will confirm your request and provide return instructions and shipping labels if needed.

  3. Packaging: Securely pack the product in its original packaging, including all accessories and tags.

  4. Shipping:

    • By Mail: Attach the provided label (if applicable) and send via your nearest post office.

    • Courier Pickup: Upon request and by prior arrangement, we can arrange a courier to collect the package.

  5. Inspection: Once received, we will inspect the item to ensure it meets the return conditions.

Refunds

  • If the return meets all conditions, you will receive a full refund of the product price, minus original shipping fees (unless the return is due to a defect or our error).

  • Refunds will be processed using the original payment method within 7 business days after the return is approved.

  • Transfer times may vary according to your card issuer or payment provider.

Exchanges

  • You may request to exchange the product for another of equal or higher value (with payment of the difference, if applicable).

  • Exchanges are subject to stock availability.

Important Notes

  • We reserve the right to refuse returns or exchanges for items that do not comply with these conditions.

  • In cases of returns due to defects or errors on our part, all shipping costs for return and replacement will be covered by us.

Miki1386@gmail.com  Mikhael